In order for you to shop with confidence, our Buyer Protection is developed to ensure the timely delivery of your purchased items in the condition and quality as described.  If you encounter any problems during the delivery process or if the items you received do not meet your expectation, do not hesitate to report the problem to us. Our support team will contact you to resolve the problem to your satisfaction.  This is our guarantee.

Buyer Protection Guarantee protects your eligibility to request a refund.  Here are some examples to which Buyer Protection Guarantee may apply:

  1. Delivery has taken seven or more days longer than the estimated maximum delivery period.
  2. You have received a wrong order or a wrong variation of the purchased item.
  3. Your item has arrived damaged or does not function as described.

For additional information, please refer to our Return & Refund Policy.  If you are not sure, feel free to drop us a line.